Welcome to New Jersey Pediatric Neurosurgical Associates. It means a great deal to us that you have chosen us to serve as your professional neurosurgical specialist. We want to assure you that Dr. Mazzola and staff will constantly strive to earn your continued confidence and satisfaction.
In order to provide you with the best medical care, we will need your comprehensive medical history. You can assist us, and save time during your first visit, by completing the medical history form in advance. Please bring these forms when you come to our office, and be prepared to spend at least one hour with us for your complete and thorough examination. Please remember that Dr. Mazzola is a pediatric neurosurgeon and may occasionally have emergencies to deal with that may affect your appointment time or require that we reschedule.
Payment for your consulation is expected at the time of your visit, unless other arrangements have been made with our staff in advance of your appointment. Please make sure that you have your insurance card(s) with you. If you have an insurance that requires an authorization or referral, you must have it at the time of visit. Please understand that we do not participate in any HMO plans. This does not; by any means indicate that you cannot have a consultation with Dr. Mazzola. It simply means that you will have to have an out of network referral from your Primary care physician in order to be reimbursed for your office visit. If surgery is necessary, we will work with you to get approval to negotiate with them and work towards getting the best possible reimbursement for you. Please do not hesitate to talk to our staff about your insurance. For surgical cases, we will submit to your insurance. We then wait 90 days for your claim to be paid. If they do not pay the claim with that 3 month period, you will be responsible for any open balance. If you have financial problems that indicate your need to be on a payment plan, our billing department will work with you. We feel an obligation to tell each and every patient our financial policy before the services are provided in an effort to avoid any miscommunication later.
Having said this, please consider our experience and dedication to each and every one our patients. Nothing is more important to us. We look forward to meeting you and your family.